No Fear 10-Year / 100,000-Mile Limited Powertrain Warranty: Terms and Conditions
IMPORTANT: This page is a summary only. It is provided for your convenience and is not the No Fear warranty contract or any part of it. Your rights and obligations are governed solely by the No Fear Limited Powertrain Warranty contract you sign when you purchase your vehicle (the "Contract"). If anything on this page, on any Kunes website or in any advertisement differs from your Contract or is not stated in your Contract, the terms of your Contract control. A copy of the Contract is available at any Kunes dealership before you buy and here.
The No Fear 10-Year / 100,000-Mile Limited Powertrain Warranty (the "Warranty") is included with the purchase of an eligible new or pre-owned vehicle at no addition to the purchase price. It is a non-manufacturer warranty issued by the individual Kunes dealership that sells you the vehicle and administered by Kunes Country Automotive Management, Inc. It is not a manufacturer's warranty and does not extend, replace or modify any manufacturer's warranty. A $100 deductible applies to each repair visit, and the benefit limits described below apply.
DEFINITIONS
"Breakdown" means the failure of a properly maintained covered part to perform as designed solely because of normal wear and tear or defects in materials or workmanship by the manufacturer of the vehicle. "You" and "your" mean the customer named on the Contract. "We," "us" and "our" mean the Kunes dealership that issued the Warranty.
COVERAGE PERIOD
Coverage begins on the Coverage Commencement Date shown on your Contract and ends at the earliest of: (a) 10 years, as provided in your Contract; (b) 100,000 miles, as provided in your Contract; or (c) when you sell, transfer or otherwise cease to own the vehicle (or, for a leased vehicle, cease to be the lessee). This Warranty is non-transferable.
DEDUCTIBLE
You pay the first $100 of the cost of covered repairs on each repair visit.
WHAT IS COVERED
If a covered part has a breakdown, we will repair or replace it, or at our option reimburse you for the cost to repair or replace it, subject to the terms of your Contract. Covered parts are limited to those listed below. Parts not listed are not covered.
Engine: all internal lubricated parts; cylinder block; cylinder heads; cylinder head gasket; flywheel; exhaust manifold; intake manifold; oil pan; oil pump; thermostat; thermostat housing; timing chain cover; timing chain, gears or belt; factory-installed turbocharger/supercharger unit.
Transmission: all internal parts; torque converter; transfer case, including internal parts; transmission case.
Front Wheel Drive: axle shafts; front wheel bearings; constant velocity and universal joints; final drive housing and all internal parts; automatic front locking hubs; locking rings (four-wheel drive).
Rear Wheel Drive: axle shafts; rear wheel bearings; drive axle housing and all internal parts; drive shaft; retainers; universal and constant velocity joints.
INCLUDED FIRST OIL CHANGE
We will perform one oil and oil filter change on your covered vehicle at no cost to you, at a Kunes Auto Group service facility, using oil and a filter that meet the guidelines in your owner's manual. This benefit expires after 12 months, as provided in your Contract.
MANUFACTURER'S WARRANTY APPLIES FIRST
Any unexpired manufacturer's warranty or recall that provides similar coverage applies first, then this Warranty, then any service contract you purchased. We may seek repair or replacement under those other coverages instead of this Warranty. This Warranty does not add to the term of any manufacturer's warranty. Comprehensive Coverage is available as an optional paid upgrade under a separate contract and is not part of this Warranty.
WHAT IS NOT COVERED
This Warranty does not cover:
1. Items expressly excluded from coverage or not specifically listed as (covered parts), or breakdown caused by failure of a non-covered part. (Examples of non-covered parts are tires, battery, paint, clock, upholstery and radio);
2. Items covered by insurance or any warranty of the manufacturer, implied warranty or repair facility's guaranty;
3. Costs, repairs, or reimbursement if this Contract's maintenance requirements, notice and claim procedures have not been fully complied with;
4. Repairs performed without our prior authorization or not performed as authorized by us;
5. Costs, repairs or reimbursement if your vehicle's odometer has been altered, disconnected or is inoperable or your vehicle's actual mileage cannot be documented;
6. Costs, repairs, or reimbursement if your vehicle has been modified to plow snow, or if oversized tires or wheels have been used on your vehicle;
7. Costs, repairs, or reimbursement if your vehicle is used for competitive driving or racing, police or emergency service, principally off-road use, deliveries, construction, hauling, carriage of passengers for hire, commercial (except as provided in your Contract) or rental purposes or towing;
8. Breakdown caused by earthquakes, fire, hail, water, subfreezing temperature, lightning, riots, wars or acts of God;
9. Loaner vehicle, diagnostic, storage, freight, towing, rental, hazardous waste disposal, tune-up or maintenance charges or teardown charges unless teardown is necessary to repair a covered part and authorized in advance by us;
10. Delays caused by unavailable replacement parts;
11. Breakdown involving modification not performed by the manufacturer;
12. Breakdown caused by rust, corrosion, contamination, overheating, lack of or improper coolants, fluids or lubricants, abuse, misuse, collision, negligence or improper towing;
13. Breakdown existing, or caused by a condition known to you, before the Coverage Commencement Date; and
14. Breakdown occurring outside the continental United States.
VEHICLE ELIGIBILITY
All retail new and pre-owned vehicles up to 10 years old and less than 100,000 miles are eligible for this Warranty (subject to the exclusions below).
If the vehicle is ineligible for this Warranty, the customer's only recourse is a liquidated damage amount of US$100, as Kunes Auto Group is not required to perform warranty work on any ineligible vehicle.
Certain commercial use vehicles may be eligible, subject to the commercial use definition and exclusions in your Contract.
EXCLUDED VEHICLES (all the following are excluded from coverage): High performance vehicles, such as, but not limited to, Mercedes AMG, G, S, SL vehicles, BMW M, 5, 6, 7 vehicles, Audi A6, A8, S vehicles, Lexus F vehicles, all Range Rovers. Ultra luxury vehicles, such as, but not limited to, Bentley, Maybach, and Rolls Royce. Exotic vehicles, such as, but not limited to, Ferrari, Lamborghini, Aston Martin, Maserati and Porsche. Specialty and/or off road vehicles, such as motorcycles, scooters, all terrain vehicles and boats. Fleet vehicles and/or wholesale vehicles. Vehicles used for construction purposes, delivery purposes, commercial towing, commercial farm operation, volunteer public service(s), snow plowing, rental, livery, taxi, motor pool vehicles, or any type of emergency vehicle.
BENEFIT LIMITS AND LIMITATION OF LIABILITY: The total dollar benefits paid under this Warranty are limited to: Aggregate: The total of all claims and benefits paid or payable while this Agreement is in force shall in no event exceed $6,000. Per Component: $5,000 for Engine Claims, $3,000 for Transmission Claims, $2,000 for Rear Wheel or Front Wheel Drive Claims, and $400 for Seals and Gaskets.
MAINTENANCE REQUIREMENTS
You must have your vehicle maintained in accordance with the manufacturer's recommended maintenance schedule for your vehicle and keep documentation showing a description of your vehicle, mileage, date and service performed. Upon our request, you must provide these records and receipts to show that the recommended maintenance was performed. If a repair that would otherwise be covered would not have been necessary had the vehicle been properly maintained, or if you cannot provide proof of the recommended maintenance, coverage may be denied. The cost of maintenance services is not covered by this Warranty.
You may have the required maintenance performed by the repair facility of your choice. However, if you choose a facility other than a Kunes Auto Group facility, you must call the selling dealership's service department before each service not performed by a Kunes Auto Group facility. Failure to do so will result in denial of coverage. This call is required for internal recordkeeping purposes only.
HOW TO FILE A CLAIM
To file a claim, contact the service department of any Kunes Auto Group location. If your vehicle has a breakdown, you must:
1. Prevent further damage: Take immediate action to prevent further damage. This Warranty does not cover damage caused by continued operation or by not securing a timely repair of the failed part.
2. Return the vehicle to a Kunes Auto Group repair facility.
3. Provide the repair facility with a copy of your Warranty and/or your Warranty number.
4. Before any repair is made, the Kunes Auto Group repair facility must obtain authorization for the claim from a Regional General Manager ("RGM"). Repairs made without prior authorization are not covered, except emergency repairs under step 7. The amount the RGM authorizes is the maximum amount that will be paid for covered repairs; any additional amount must receive prior approval.
5. Authorize tear-down and/or inspection: In some cases, you may need to authorize inspection and/or tear-down to determine the cause and cost of repair. You will be responsible for these charges if the failure is not covered by this Warranty. We may require an inspection before any repair is made.
6. Pay the deductible: You must pay the deductible for each repair visit. We will reimburse the cost of covered work that was previously authorized, less the deductible. Once authorization is obtained and the repair is completed, all repair orders and documentation must be submitted to the RGM within 30 days to be eligible for payment.
7. Emergency repairs: If an emergency requires a covered repair when the RGM's office is closed, follow the steps above without authorization, and we will reimburse you or the issuing dealer for covered repairs under this Warranty. You must call the RGM's office within 5 business days after the repair to determine whether the repair will be covered.
TERMINATION
You may terminate this Contract for any reason upon written notice to us.
We may terminate this Contract upon written notice to you upon the happening of any of the following:
1. Your vehicle manufacturer's warranty has been voided;
2. Your vehicle has been declared a total loss;
3. Your vehicle's odometer has been disconnected, altered or is inoperable, or your vehicle's actual mileage cannot be documented;
4. Your vehicle is used in any manner not covered by this Contract;
5. The maintenance requirements and claim procedures of this Contract are not fully complied with;
6. You sell, lease, transfer, dispose of, or otherwise cease ownership of your vehicle for any reason (if your vehicle was owned by you on the Coverage Commencement Date);
7. You assign, transfer, dispose of, sublease, or otherwise cease to be lessee of your vehicle for any reason (if your vehicle was leased on the Coverage Commencement Date);
8. Your vehicle has been repossessed;
9. Your death; or
10. The Kunes dealership where the vehicle was purchased goes out of business or ceases to operate.
DISPUTE RESOLUTION AND GENERAL TERMS
1. Any dispute between you and us concerning this Contract must be resolved by arbitration. Either party may make a written demand for arbitration, which must be made within 60 days of the date of your claim. Arbitration will take place in Walworth County, Wisconsin, with the American Arbitration Association in accordance with its commercial rules then in effect. The arbitrator's decision will be binding on you and us.
2. You may not transfer or assign this Contract.
3. We may delegate the performance of our duties and obligations and assign our rights.
4. If we make any payment or perform repairs under this Contract, any right you have to recover against someone else becomes ours, and you must do whatever is necessary to enable us to enforce it.
5. Our delay in exercising any right under this Contract will not mean that we waive that right or any other right in the future.
6. If any provision of this Contract is determined to be invalid or unenforceable, it will be severed, and the rest of this Contract will remain in full force and effect.
7. Your signed Contract is the complete and entire agreement between you and us. No other agreements, terms, representations or understandings will have any force or effect. No amendment of the Contract will be binding against us unless in writing and signed by our authorized representative.
3-DAY / 500-MILE EXCHANGE
Your Contract also includes a 3-Day / 500-Mile Exchange. If you are not completely satisfied with your purchase, you may exchange an eligible vehicle at the Kunes dealership where you purchased it within 3 days of purchase (the date of purchase is day 1) or 500 miles, whichever comes first. The vehicle must be returned by the original purchaser in the condition in which it was delivered, with all original paperwork, and will be inspected before the exchange.
Certain vehicles and customers are not eligible, including high-performance, ultra-luxury, exotic, specialty and off-road, fleet, wholesale and commercial-use vehicles, lifted or modified vehicles, vehicles with aftermarket accessories, and customers (or their family members) who have previously returned a vehicle under the program. Credits, vehicle valuation, any outstanding loan balance and financing are handled as provided in your Contract, and all exchanges are subject to lender approval. See your Contract for complete terms.
CONTACT
To file a claim, contact the service department of any Kunes Auto Group location.
